Client Feedback – Advice You C...

Clients are the bread and butter of any business, and pleasing them is the most important thing you can do on a day-to-day basis. But...

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3 Magic Questions to Revive Pa...

Is There Gold Lying Dormant in Your Database? It’s easy sometimes to consider former clients to be dead-end opportunities,...

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How to Survive When Your Inter...

I just moved. Moving is a big job physically, tactically, and emotionally, with the physical part being the most obvious aspect of...

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Sales Calls? Don’t Fly by the...

Have you been struggling with the quality of your sales calls? Or not making sales calls at all? Well, if the answer to either...

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Voicemail for Your Professiona...

In business, the purpose of voicemail is to provide a means of sharing information with your clients when you are not actually...

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Untapped Referral Sources

When you are new to business and personal services, are experiencing a downturn in your business, or even when your business is...

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5 Telephone Tips To Get Past T...

The telephone is a great way to gather intelligence about a prospect’s potential, educate the  prospect on the benefits of your...

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Top 5 Tips to Thrive with Voic...

Is voicemail your best friend? Or your worst enemy? Or possibly a little bit of both? Is it a convenience that boosts your efficiency?...

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Stand Up For The Telephone!

Standing up when on the phone can be a very powerful technique to improve your sales. Here’s why. 1) It improves your posture If you...

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Telephone? I’d Rather Eat Worm...

“Everybody hates me. Nobody likes me. I’m going to eat some worms”.  If that’s the childhood song that comes to mind when...

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Is It Customer Feedback? Or Is...

As a dissatisfied customer, you’ve been asked for your feedback, and you’re waiting for changes to take place. You receive no...

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Make Your Telephone a Business...

In this age of the internet, so much of our communication is only one way and disconnected from real time. We send out a newsletter....

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