No More No-shows!

It’s a common complaint from business owners I speak to… clients who cancel meetings at the last moment or simply don’t show up....

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The Freedom of the Entrepreneu...

Among the many reasons for taking the risk to start your own business were the time and money freedom to be with those you love doing...

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Client Feedback – Advice You C...

Clients are the bread and butter of any business, and pleasing them is the most important thing you can do on a day-to-day basis. But...

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Management Decision-Making: Th...

No question. Financial accounting is an integral part of any business.  There’s a big difference, however, between the financial...

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How to Keep Your Top Talent

Employee turnover can be expensive, in terms of time and money.  Direct costs of advertising, interviewing, and training are only the...

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Are You Leaving Money on the T...

I’ve learned the hard way what works and what doesn’t in sales. Once in a while, I luck onto a process, a mindset, a bit of...

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Partnership Agreements: It’s R...

You may not legally need a partnership agreement to enter into a business partnership. But like many relationships, people do not...

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Create Raving Fans – Make it H...

We all want raving fans who send lots of referrals our way – referrals who just want to know where to sign to do business with...

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Are You Selling Hours or Solut...

I do a lot of business networking and I’ve noticed how common it is for entrepreneurs to price their services by the hour. If...

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Computer Crash! Now What?

I am so grateful for my backup system. Last week was a big test for it because my computer crashed. This was not just an easy fix for...

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Is It Customer Feedback? Or Is...

As a dissatisfied customer, you’ve been asked for your feedback, and you’re waiting for changes to take place. You receive no...

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