No More No-shows!

It’s a common complaint from business owners I speak to… clients who cancel meetings at the last moment or simply don’t show up....

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The Freedom of the Entrepreneu...

Among the many reasons for taking the risk to start your own business were the time and money freedom to be with those you love doing...

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Testimonials To Build Loyalty ...

Don’t you just love it when a client writes you a testimonial? Once in a while, that might happen spontaneously and you are grateful...

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3 Management Secrets For Frust...

Once I had figured out what my Unique Ability might be, I realized why the day-to-day management of people and administrative...

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Client Feedback – Advice You C...

Clients are the bread and butter of any business, and pleasing them is the most important thing you can do on a day-to-day basis. But...

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How to Keep Your Top Talent

Employee turnover can be expensive, in terms of time and money.  Direct costs of advertising, interviewing, and training are only the...

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3 Magic Questions to Revive Pa...

Is There Gold Lying Dormant in Your Database? It’s easy sometimes to consider former clients to be dead-end opportunities,...

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Are You Leaving Money on the T...

I’ve learned the hard way what works and what doesn’t in sales. Once in a while, I luck onto a process, a mindset, a bit of...

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A Punch in
the Face

I’ve always been a shake hands and give ‘em a hug kind of businessperson. I even sign most of my business mail with a Cyberhug....

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Credibility: The Sustainabilit...

It can be hard work building credibility as an entrepreneur.  And sometimes it can be lost in an instant with poor judgement. Just...

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Create Raving Fans – Make it H...

We all want raving fans who send lots of referrals our way – referrals who just want to know where to sign to do business with...

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Are You Selling Hours or Solut...

I do a lot of business networking and I’ve noticed how common it is for entrepreneurs to price their services by the hour. If...

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The Not So Simple Task of Crea...

In this instant messaging world we live in, delayed responses to emails and phone calls can leave a bad impression with the sender or...

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Speaking Engagements: A Highly...

Not everyone is a professional speaker, whose income comes directly from speaking fees. But anyone, including you, can be a public...

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3 Magic Questions for Every Bu...

As a business owner, you run into all sorts of situations in a day that require quick decisions. The Buck-Stops-Here-Right-Now kinds...

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How to Fix a Computer Problem

Let’s face it. We live in a technological age, and have to either get with the program or settle for being out of the loop much of...

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Coaching Employees to Handle C...

This article by Dave Gutscher is so valuable that I wanted you to see it, even if you already saw it posted on my FaceBook page. Yes,...

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E-Mail Troubles: Spam or Scam?

Spam is irritating. Who really wants to junk up their inbox with pitches for anything from updating your website to sex on line? In...

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