Testimonials To Build Loyalty ...

Don’t you just love it when a client writes you a testimonial? Once in a while, that might happen spontaneously and you are grateful...

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3 Management Secrets For Frust...

Once I had figured out what my Unique Ability might be, I realized why the day-to-day management of people and administrative...

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Client Feedback – Advice You C...

Clients are the bread and butter of any business, and pleasing them is the most important thing you can do on a day-to-day basis. But...

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Management Decision-Making: Th...

No question. Financial accounting is an integral part of any business.  There’s a big difference, however, between the financial...

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How to Keep Your Top Talent

Employee turnover can be expensive, in terms of time and money.  Direct costs of advertising, interviewing, and training are only the...

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Is Competition Helping or Hurt...

As consumers, we love competition. All those great companies out there competing for our business by offering better quality, more...

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Are You Leaving Money on the T...

I’ve learned the hard way what works and what doesn’t in sales. Once in a while, I luck onto a process, a mindset, a bit of...

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It’s Up To Us (To Plan Ahead)...

The other day, as I was preparing to head out to the KVR trail for a stress-relieving hike, I saw a neighbour fiddling with something...

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A Punch in
the Face

I’ve always been a shake hands and give ‘em a hug kind of businessperson. I even sign most of my business mail with a Cyberhug....

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How to Read a Business Book

I love to read. And over the years, I’ve found some shortcuts to get the most out of a book without slogging through the slow parts....

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How to Show Up On Time

Confession: I am a recovering late-comer. In the past, I have often tried to do just one more little two-minute thing before I’m out...

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How to Survive When Your Inter...

I just moved. Moving is a big job physically, tactically, and emotionally, with the physical part being the most obvious aspect of...

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Qualifying Opportunities When ...

They say that it never rains, but it pours. And in business, that can be a good or a bad thing, depending on whether Murphy is...

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Speaking Engagements: A Highly...

Not everyone is a professional speaker, whose income comes directly from speaking fees. But anyone, including you, can be a public...

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How to Turn Prospect Lists int...

To develop a high quality list of prospects, you must first identify those who make the best clients for you. Take a look at your...

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How to Fix a Computer Problem

Let’s face it. We live in a technological age, and have to either get with the program or settle for being out of the loop much of...

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Coaching Employees to Handle C...

This article by Dave Gutscher is so valuable that I wanted you to see it, even if you already saw it posted on my FaceBook page. Yes,...

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Are You Itching to Reprint an ...

Sometimes we read an article we like so much that we say to ourselves, “Why didn’t I think of that?!” An article is a creation...

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