No More No-shows!

It’s a common complaint from business owners I speak to… clients who cancel meetings at the last moment or simply don’t show up....

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The Freedom of the Entrepreneu...

Among the many reasons for taking the risk to start your own business were the time and money freedom to be with those you love doing...

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Testimonials To Build Loyalty ...

Don’t you just love it when a client writes you a testimonial? Once in a while, that might happen spontaneously and you are grateful...

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3 Management Secrets For Frust...

Once I had figured out what my Unique Ability might be, I realized why the day-to-day management of people and administrative...

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Client Feedback – Advice You C...

Clients are the bread and butter of any business, and pleasing them is the most important thing you can do on a day-to-day basis. But...

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Management Decision-Making: Th...

No question. Financial accounting is an integral part of any business.  There’s a big difference, however, between the financial...

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How to Keep Your Top Talent

Employee turnover can be expensive, in terms of time and money.  Direct costs of advertising, interviewing, and training are only the...

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3 Magic Questions to Revive Pa...

Is There Gold Lying Dormant in Your Database? It’s easy sometimes to consider former clients to be dead-end opportunities,...

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Is Competition Helping or Hurt...

As consumers, we love competition. All those great companies out there competing for our business by offering better quality, more...

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Avoid Inventory Shortages Duri...

One of the biggest challenges for companies in an uncertain economy is the ability to finance inventory. Let’s face it, right now...

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Are You Leaving Money on the T...

I’ve learned the hard way what works and what doesn’t in sales. Once in a while, I luck onto a process, a mindset, a bit of...

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It’s Up To Us (To Plan Ahead)...

The other day, as I was preparing to head out to the KVR trail for a stress-relieving hike, I saw a neighbour fiddling with something...

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A Punch in
the Face

I’ve always been a shake hands and give ‘em a hug kind of businessperson. I even sign most of my business mail with a Cyberhug....

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Productivity
Matters

What is your Productivity Plan?  Over the years, I’ve had some inspiring, brilliantly satirical quotes tacked to my office...

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Reflect. Rethink. Refocus.

Oh, the sweet breath of freedom. With the latest round of permissions granted by our governments, there is a sense of...

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How to Read a Business Book

I love to read. And over the years, I’ve found some shortcuts to get the most out of a book without slogging through the slow parts....

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Credibility: The Sustainabilit...

It can be hard work building credibility as an entrepreneur.  And sometimes it can be lost in an instant with poor judgement. Just...

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Partnership Agreements: It’s R...

You may not legally need a partnership agreement to enter into a business partnership. But like many relationships, people do not...

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