Client Feedback – Advice You C...

Clients are the bread and butter of any business, and pleasing them is the most important thing you can do on a day-to-day basis. But...

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How to Keep Your Top Talent

Employee turnover can be expensive, in terms of time and money.  Direct costs of advertising, interviewing, and training are only the...

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3 Magic Questions to Revive Pa...

Is There Gold Lying Dormant in Your Database? It’s easy sometimes to consider former clients to be dead-end opportunities,...

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Is Competition Helping or Hurt...

As consumers, we love competition. All those great companies out there competing for our business by offering better quality, more...

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Are You Leaving Money on the T...

I’ve learned the hard way what works and what doesn’t in sales. Once in a while, I luck onto a process, a mindset, a bit of...

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Productivity
Matters

What is your Productivity Plan?  Over the years, I’ve had some inspiring, brilliantly satirical quotes tacked to my office...

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When Things Pile Up: Creativit...

Every business has its natural peaks and valleys. It could be seasonal. Or like me, you could have certain times of the month when...

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December: A Month to Be Rememb...

December is upon us and it’s often the month where productivity drops a bit, unless, of course, you are in the retail business. It...

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Avoid the Three Biggest Decisi...

Great decisions do not happen by accident. As Thomas Edison knew so well, most of your decisions will not work out as planned, but you...

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The 80% Solution – Progress, N...

Concept In any situation, it’s possible to be stalled and unable to make a decision if we look for the “final answer” before...

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Why Time Management Techniques...

Managing time is important.  We want to live fulfilling lives, but to reach all of our goals in our personal and professional lives...

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Procrastination Buster

Procrastination is the art of delaying, and many of us are very good at it, even though we know that it can hurt our businesses.  And...

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How to Finish What You Start

So you’re proud to be a multi-tasker, are you? Being an entrepreneur can be an overwhelming occupation and multi-tasking seems to be...

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Stop Wasting Precious Time Doi...

Every hour you spend on a task that could be delegated to someone else is an hour that earns you less income than you are capable of....

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Getting Past Procrastination

Are you a procrastinator? I bet you are, because most of us are for different reasons, for particular goals, or at various times in...

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Oh No… Not Another Team ...

Fifty percent of all team meetings in North America are considered to be a waste of time due to lack of clarity, scope creep,...

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If Your Only Tool is a Hammer…...

If your only tool is a hammer, is it any surprise that every problem is treated like a nail? That’s the essential dilemma that small...

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Is It Customer Feedback? Or Is...

As a dissatisfied customer, you’ve been asked for your feedback, and you’re waiting for changes to take place. You receive no...

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