Selling: The Soft Touch

Larger sales, more satisfied clients, repeat business and referrals are side benefits to a great client relationship. And you can...

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While the Cat’s Away

With my publishing business, I spent a lot of time on the road – speaking at conferences, running public and in-house workshops for...

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Need a Model for Goal Achievem...

I’ve been writing most of my adult life. In fact, I used to get detentions in school because I was always passing notes. But...

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Little Things Mean a Lot

Sometimes we pick up poor habits from others around us. Other times, we may not have gotten feedback that some things irritate others....

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LinkedIn 101 for Small Busines...

LinkedIn is the best social media platform to develop connections with other business people. It is designed for building business...

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Succession Planning: When and ...

The purpose of a business is to make a profit. All other types of transactions are either charitable or special interest activities....

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Small Business Strategy: When ...

We all love our clients, don’t we? Well, except for a few. But for the most part, serving the few who stretch our resources is part...

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Are You Itching to Reprint an ...

Sometimes we read an article we like so much that we say to ourselves, “Why didn’t I think of that?!” An article is a creation...

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